HSH is on the cutting edge of public involvement. HSH applies its experience helping clients and their constituents navigate the public outreach and community involvement process. Our wealth of knowledge and experience enhance the services we provide, and enable our clients to be leaders in the practice of public involvement. The key is that HSH understands where, when, and with whom various public involvement tools and techniques should be applied. An approach that works for one project may not work on another — the context, timing and purpose of an applied technique needs to be understood, and HSH has that expertise.

HSH offers exceptional facilitation services—a key attribute in helping individuals, departments, and agencies move forward. HSH understands the challenges of engaging the public in transportation planning and decision-making. The firm’s public involvement team is well versed in methods to engage those not traditionally part of this conversation. The team understands the power of the Internet and successfully applies Web site and social media services, allowing transportation agencies to reach audiences that traditionally are not active participants. HSH also understands that one cannot rely solely on technology, and advocates “mixing up” the tool box. The firm’s staff works to understand a community’s characteristics and design public involvement programs to meet a community’s needs. The HSH team produces bi-lingual newsletters, brochures, and other print media and has a wealth of experience in preparing for, conducting, and—most importantly—following up on public meetings.